Luxury Escapes - Handpicked Holidays at the Best Price
About
Luxury Escapes is owned
by Lux Group Limited, a privately-owned business based in Melbourne which was
founded in 2009 by Jeremy Same and Adam Schwab. Lux Group has more than 150
team members globally, with major offices in Sydney, Melbourne, Bangalore and
Singapore. In addition to Luxury Escapes, the Lux Group is a joint venture
partner with the Catch Group in Scoopon, Cudo and TreatMe.
Luxury Escapes has more
than two million subscribers to our websites with customers across Australia,
New Zealand, Singapore, India, Hong Kong, the US and the UK.
Luxury Escapes is a
member of IATA (International Air Transport Association).
Our team is at work 365
days a year, and is contactable by phone and email and love to hear from our
members before, during and after their Luxury Escape.
Book Your Holiday Here
Offering Places : Africa, Asia, Australia, Bali, Bangkok, China, Dubai, Europe, Fiji, Hawaii, India, Italy, KhaoLak, Malaysia, Maldives, Malta, MiddleEast, Morocco, NewCaledonia, NewSouthWales, NewZealand, Phuket, Portugal, Queensland, Scandinavia, Singapore, SouthAmerica, SouthPacific, Spain, Switzerland, Tasmania, Thailand, UnitedKingdom, USA, Vietnam
Their Visions:-
At Luxury Escapes
we believe everyone deserves a great holiday
By partnering with some of the world’s best known and loved brands in
travel we are changing the way you book and experience a holiday. Our global
team of experts negotiate packages that are exclusive to Luxury Escapes giving
you and your family better value and a better escape.
Why choose Luxury Escapes for your next holiday?
1.
We’ll give our best price guarantee.
Your escape is negotiated exclusively.
2.
We’ll give you a 7-Day ‘Change of
Mind’ refund guarantee
3. We’ll give you VIP inclusions. Get more with your escape.
Their Mission: -
We
want to make people happy with incredible deals for the world's best holiday
experiences.
VALUES
Make People Love Us
·
We don't just
want our customers to like us, we want them to love us
·
We will never
settle - we will go above and beyond to exceed expectations - every time
·
We care - we pride
ourselves on our relationships. With members, with our clients, with our team
·
Always be
helping
Move Fast and Find the Solution
·
Take
responsibility. Be prepared to get it wrong some of the time (you won't be
blamed for having a go.)
·
We reward speed
and efficiency. We must never dwell on mistakes (but we MUST learn from them)
·
Back yourself in
– give things a try and improve processes
·
Challenge the
status quo.
Do What's Right
·
No Hierarchy.
Everyone’s door should always be open
·
Pay it Forward.
It won’t be forgotten
·
Feedback is a
gift (but deliver it the right way)
·
Never, ever,
ever, screw a customer
Execute Brilliantly
·
Our customers
care about the details, so should we
·
Try to think
about every possible problem. And solve them
·
Care about the
process, not just about the outcome
·
Never ignore the
details
·
Get shit done,
properly
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